Privacy Policy

Last Updated: March 3, 2026

Favour Online (“we”, “our”, “us”, or “Favour Online”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://kemi-olaojo.com/favouronline/ (the “Website”).

By accessing or using our Website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. About Favour Online

Favour Online is a UK-based online store that sells printed merchandise and products. Some of the products sold on our Website are produced and fulfilled by third-party printing partners such as Printful.

When you place an order through our Website, certain information necessary to produce and deliver your order may be shared with our fulfilment partners.

For the purposes of data protection laws, Favour Online is the data controller of your personal data.

2. Information We Collect

The type of personal information we collect depends on how you interact with our Website.

Personal Identification Information

This may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

Payment Information

When you make a purchase, payment information such as your card details is processed securely by third-party payment providers. We do not store full payment card information on our servers.

Order Information

We collect information related to your purchase, including:

• Products purchased

• Order history

• Shipping preferences

• Transaction details

Device and Technical Information

When you visit our Website, we may automatically collect information such as:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• Date and time of visits

Communication Information

If you contact us, we may collect:

• Messages you send us

• Customer service requests

• Feedback or reviews

3. How We Collect Your Information

We collect personal information in several ways:

Information You Provide Directly

You may provide personal data when you:

• Create an account

• Place an order

• Subscribe to newsletters

• Contact customer support

• Participate in promotions or surveys

Automatic Data Collection

When you browse our Website, certain information is collected automatically through:

• Cookies

• Analytics tools

• Website tracking technologies

Information From Third Parties

We may receive information from:

• Payment processors

• Delivery services

• Fulfilment partners such as Printful

• Marketing and analytics platforms

4. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing

To process and fulfil orders, including:

• Confirming purchases

• Producing ordered items

• Shipping products

• Providing order updates

Customer Support

To respond to inquiries, complaints, or support requests.

Improving Our Services

To analyse how customers use our Website and improve functionality, user experience, and product offerings.

Marketing and Communications

With your consent, we may send:

• Promotional emails

• Updates about new products

• Special offers

• Newsletters

You may opt out of marketing communications at any time.

Fraud Prevention and Security

We may process personal data to:

• Detect fraudulent activity

• Protect our Website

• Enforce our terms and policies

Legal Compliance

We may use your data to comply with legal obligations such as taxation, fraud prevention, and regulatory requirements.

5. Sharing Your Information

We do not sell your personal data.

However, we may share your information with trusted third parties where necessary to operate our business.

Fulfilment Partners

To produce and ship products, we may share necessary order information with printing and fulfilment partners such as Printful.

Shared data may include:

• Name

• Shipping address

• Order details

Payment Providers

Payments are processed securely through trusted payment providers.

Shipping and Delivery Services

We share shipping details with logistics providers to deliver your orders.

Service Providers

We may share information with third-party services that help us operate our business, including:

• Website hosting services

• Email service providers

• Analytics platforms

• Marketing tools

Legal Requirements

We may disclose personal data if required by law, regulation, or legal process.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders

• Provide customer service

• Comply with legal obligations

• Maintain financial and tax records

When personal data is no longer needed, it will be securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure servers

• Encryption technologies

• Restricted access to sensitive data

However, no online system can guarantee absolute security.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Improve site functionality

• Analyse website traffic

• Personalise user experience

• Provide targeted advertisements

You can control or disable cookies through your browser settings.

9. Your Privacy Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Restrict processing of your data

• Object to certain types of processing

• Request transfer of your data to another provider

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal data from a child has been collected, we will delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices.

Any updates will be posted on this page with the revised update date.

We encourage users to review this policy regularly.

13. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us.

Favour Online

Website:
https://kemi-olaojo.com/favouronline/

Email: hi@kemi-olaojo.com

Address:
20-22 Wenlock Road, London, N1 7GU